Last updated: July 19, 2026
These Terms of Service ("Terms") govern access to and use of the GridLyt website and platform operated by GridLyt. By accessing the site or using the service, you agree to these Terms.
GridLyt provides a software platform for utility-scale battery energy storage system (BESS) monitoring and operations, including fleet health visibility, anomaly detection, revenue impact insights, AI-assisted fault explanation, and API/webhook integrations. Features available to you depend on your subscription plan and configuration.
Access to the production platform requires an authorized account. Subscriptions are offered under plan tiers including Fleet, Portfolio, and Enterprise, as described on our Pricing page. Fees, capacity limits, support levels, and contractual add-ons (such as private cloud, SSO, or custom retention) are defined in your order form or enterprise agreement. You are responsible for maintaining the confidentiality of account credentials and for activity under your accounts.
You agree not to misuse the service. Prohibited activities include attempting unauthorized access, disrupting service availability, reverse engineering except where permitted by law, using the platform to violate applicable laws, uploading malicious code, or reselling access without our written consent. API usage must comply with published rate limits and authentication requirements.
You retain ownership of customer data you submit to the platform (including fleet telemetry and configuration). You grant GridLyt a limited license to process that data solely to provide and improve the service as described in our Privacy Policy and any applicable data processing terms. You are responsible for ensuring you have the rights to submit data to GridLyt.
GridLyt and its licensors own the platform, software, documentation, branding, and related intellectual property. These Terms do not transfer ownership of GridLyt IP to you. Feedback you provide may be used by GridLyt without obligation.
Except as expressly stated in a signed enterprise agreement, the service is provided on an "as is" and "as available" basis. GridLyt does not warrant uninterrupted or error-free operation. Operational and market decisions remain your responsibility; GridLyt insights are decision-support tools, not guarantees of revenue or asset performance.
To the maximum extent permitted by law, GridLyt will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Aggregate liability arising from these Terms or the service is limited to the fees paid by you to GridLyt for the service in the twelve (12) months preceding the claim, unless a signed enterprise agreement states otherwise.
Either party may terminate a subscription according to the applicable order form or enterprise agreement. We may suspend or terminate access for material breach, non-payment, or unacceptable use. Upon termination, your right to access the service ends, and we will handle customer data according to contractual retention terms and our Privacy Policy.
We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use of the service after changes become effective constitutes acceptance, except where a signed agreement requires a different amendment process.
Questions about these Terms: info@gridlyt.com. Governing law, venue, and registered-office details for GridLyt will be set out in your order form or enterprise agreement, or provided on request.
